The ‘Annoyance Economy’ Is More Than Just Annoying

2026-04-12 14:15 • ;Lora Kelley
A new estimate puts the cost of dealing with robocalls, hidden fees and customer service chatbots that can’t solve most problems at $165 billion.
Read More Here: https://www.nytimes.com/2026/04/12/business/annoyance-economy-costs.html