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The German airline Lufthansa managed to avoid a
damaging pilots' strike last month. But the company still faces a
challenging future. Plummeting profits and crucial strategic errors
have plunged the airline into a deep crisis.
Should the German national airline Lufthansa end up earning millions
more in profits this year than expected, it will be thanks in part to
one woman: the Frankfurt labor court judge Silke Kohlschitter, 43. On
Monday of last week, with the pilots' organization Cockpit already 18
hours into a planned four-day strike,
the determined judge had a surprise in store. With charm and skillful
diplomacy, she was able to bring the quarreling representatives from
the union and from management back to the negotiating table.
The crux of the matter - whether and to what extent German working
conditions should apply to domestic and foreign subsidiaries - remains
unresolved for the time being. Instead, the strike was lifted and,
until March 8, formal negotiations will only address salary increases
and improved working hours and resting periods for the airline's
roughly 4,500 pilots in Germany.
Kohlschitter's decision could have provided cause to rejoice for
Lufthansa CEO Wolfgang Mayrhuber and Deputy CEO Christoph Franz. They
claim the abrupt end of the strike meant the company was able to save
more than €100 million ($74 million) in lost revenues.
But celebration is far from the minds of the company's two top
executives. They know full well that the conflict with pilots over pay
and hours is the least of their problems.
For decades, the airline was considered one of Germany's most
effectively managed companies. In surveys of university graduates,
Lufthansa was consistently placed at the top of the list of preferred
future employers.
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